Everything your onboarding team needs.
If you are approving MRF as a vendor, this page has the answers your compliance checklist asks for — insurance, supervision, screening, equipment and reporting. Anything not published here we send the same day.
Company at a glance
- Business name
- MRF Event Support & Cleaning Services
- Also trades as
- MRF Inc.
- Founded
- 2003 — family-run, led by Lucas and Marcos Flores
- Headquarters
- Miami, Florida, United States
- Primary coverage
- Miami-Dade, Broward and Palm Beach counties
- Extended coverage
- Orlando and Tampa for large productions
- Working languages
- English, Spanish, Portuguese
- Client base
- 100+ recurring clients across South Florida
Insurance & compliance
Insurance
Licensed and insured, with active coverage on every event we staff. A certificate of insurance is issued for your venue before load-in, and we can be named as additional insured where your contract requires it. Send us your venue’s COI requirements and we will match them.
Documents on request
W-9, certificate of insurance, and references are provided on request — usually the same day. If your onboarding runs through a vendor-compliance portal, send the invitation and we will complete it there rather than by email.
Crew screening
Every crew member is 18 or older and confirms United States work authorization before their first shift. Each carries an MRF crew ID with photo, so anyone on your floor is identifiable on sight.
Training
Crews are trained to event-safety protocols for the environment they work in, indoors and out. Training is paid, and no prior experience is required — which is how we keep a bench deep enough to staff multi-day productions.
How the crew is run
The plan is in writing before anyone is scheduled
Every event is quoted with a staffing plan — headcount by role, the schedule, and the named supervisor — and you approve it before a single shift is assigned.
A supervisor on radio, ownership on the phone
Every crew runs under a dedicated on-site supervisor, and you have a direct line to ownership from move-in through move-out.
Timed rotations, not wandering
High-traffic posts, restrooms and sponsor areas are worked on set cycles — as tight as every 20 minutes — against documented briefings and checklists.
Dedicated crews per venue
On multi-venue productions each site gets its own team. Nobody is split between buildings.
Equipment we bring
Included at no additional charge on every event — you are not billed for tools or chemicals.
- Microfiber flat-mop systems and HEPA backpack vacuums
- Auto-scrubbers and utility carts
- Wet-floor and wayfinding signage
- Full crew PPE
- Hospital-grade, eco-friendly cleaning chemicals and disinfectants
What you get in writing
Coverage is documented as it happens, so the record exists before anyone has to ask for it.
- GPS-verified crew check-in, so attendance is a record and not a claim
- Live zone coverage tracked through the MRF Command Center during the event
- Before-and-after photographs of the areas we are responsible for
- A written post-event report covering what was done, by whom, and when
- A pre-event walkthrough, a custom zone coverage plan, and a named day-of point of contact
Documents
Tell us which of these your process needs and where to send them. If your onboarding runs through a vendor-compliance portal, send the invitation instead and we will complete it there.
- W-9Issued on request
- Certificate of insurance for your venueIssued on request
- Additional-insured endorsement where requiredIssued on request
- Client referencesIssued on request
- Signed vendor or service agreementIssued on request
- Safety and training statementIssued on request
Approved and ready to quote?
Send us the venue, the dates and an estimated headcount and you will have a staffing plan and a price the same day.
Request a Quote